The Best Wi-Fi…

I am so happy to have a skilled, competent employee come into my home and get the job done right.... read moreI am so happy to have a skilled, competent employee come into my home and get the job done right. Thank you Josh for all you have done in regards to my security system. I appreciate having the same repairman come when my system goes down. Thank you! read less

As usual there’s nothing to complain about. A Tech named Josh came out this morning to finish installing and tweaking... read moreAs usual there’s nothing to complain about. A Tech named Josh came out this morning to finish installing and tweaking some surveillance cameras I needed. This isn’t the first time I’ve dealt with him and again we were on the same page right from the start. I’m by no means an electronics expert but did have some thoughts concerning this equipment. Josh listened patiently and actually utilized a couple of my ideas. And also explained why I was wrong on a couple. However he was still willing to try them if I wanted.
After hearing his opinion on a couple of things I felt it best just to hush and let this guy do his job. I had to leave for a Dr appointment and my wife called me when he was finished. This btw is not a small job. They’ve installed and adjusted six cameras for me. When I got home before I even went inside I casually took a stroll around the house and was happy to see that the four outdoor cameras had me caught.
I’m probably going to still have some additional stuff done. Guys like Josh is exactly why ETC will be getting the call.
Thanks to Josh and everyone that’s been involved with this project.
Ed Chadwick
Ellijay. read less

The success of a company mostly depends on the people who work for them. The downfall of a company the... read moreThe success of a company mostly depends on the people who work for them. The downfall of a company the same. The people who work at ETC are professional, timely, responsible and just playing nice and it’s been a pleasure doing business with them and I will continue to do so in the future read less

Thank you Cody w tech support for an outstanding and professional service with my email problem. I am a loyal... read moreThank you Cody w tech support for an outstanding and professional service with my email problem. I am a loyal 17 year ETC customer. I know great service. You went the extra mile!! Thanks so much a job well done. Susan Shaw read less

Very kind and quick people; but I wish they were more transparent about costs and what they're doing (tell me... read moreVery kind and quick people; but I wish they were more transparent about costs and what they're doing (tell me the total before leaving, let me know why you grab a ladder and disappear beside the house).

Friendly guys, don't get me wrong! These are just things I'm used to when someone comes to my house to do something.

It also took almost 2 weeks to get them to come out, but they deliver what they promise and offer good rates without contracts, and a ton of internet speed options. read less

I would recommend this company and their service. It has worked really well for my family. It has been very... read moreI would recommend this company and their service. It has worked really well for my family. It has been very responsive, along with the excellent customer service. They have a 24 hour phone line where you can speak to an actual person rather than a automated service. They also have an online chat that will connect you to a customer service representative through your cell service. The representative are very professional and very respectful. They will do everything in their power to resolve any issues that arise. read less

Arrived right on time. Performed the requested work quickly and effectively. Made sure alarm system was working properly and completed... read moreArrived right on time. Performed the requested work quickly and effectively. Made sure alarm system was working properly and completed his work in less then 45 minutes. read less

They have a way to contact via text, first time I used it. They returned my text very promptly... read moreThey have a way to contact via text, first time I used it. They returned my text very promptly and answered my questions. Highly recommend.
Update: again, extremely helpful via text, moved my TV and couldn't get anything to come on my screen, they helped me out quickly. read less

Great company. Their service is pretty stable. Whenever we do have a problem they respond very quickly. Customer service reps... read moreGreat company. Their service is pretty stable. Whenever we do have a problem they respond very quickly. Customer service reps and technicians are always friendly and knowledgeable. read less

I love Ellijay Telephone Company. The technicians that have come to our house have always been able to take care... read moreI love Ellijay Telephone Company. The technicians that have come to our house have always been able to take care of whatever issue, or get it to the correct person that it needed to be, to be able to take care of the need. The office has always shown good customer service. They take care of ever need that I have ever had!!! read less

Josh Howard was extremely professional. He was very patient with me and did an excellent job.

Hunter and Drew were so helpful today during our security alarm install. They answered all of my questions and made... read moreHunter and Drew were so helpful today during our security alarm install. They answered all of my questions and made sure we felt safe. Our sales rep, Adam was also very professional and gave us a very reasonable rate at the beginning. Everyone has been so warm and friendly!

After asking other local businesses what to use in our coffee shop, I am very happy we went with such a trusted brand! We use ETC for our internet and store alarm system. read less