The Best Wi-Fi…

Thank you Cody w tech support for an outstanding and professional service with my email problem. I am a loyal... read moreThank you Cody w tech support for an outstanding and professional service with my email problem. I am a loyal 17 year ETC customer. I know great service. You went the extra mile!! Thanks so much a job well done. Susan Shaw read less

I have never had anything but great service and excellent customer support from ETC. Had some questions about improving... read moreI have never had anything but great service and excellent customer support from ETC. Had some questions about improving some specific areas of my service. Not issues with what I’m provided but rather how I wanted and needed to use it. This came up pretty late at night and I used the chat function on their website. I really didn’t expect much, it being so late but I got a response from a gentleman named Kyle. We carried out probably what is a record book long chat session discussing my needs and he quickly advised a solution and went overboard to explain the whole process.
I’ll be calling and visiting tomorrow to pick up what he said I needed and got a number to contact him in the afternoon if i needed help setting it up. Thank you Kyle and thank you ETC!! read less

Great and friendly people. Very knowledgeable and helpful. always show up at scheduled time. Services are great. Treat you like... read moreGreat and friendly people. Very knowledgeable and helpful. always show up at scheduled time. Services are great. Treat you like family! Love ETC! read less

Your customer service is the best! You can always reach someone and no complicated voice mail trees and no long... read moreYour customer service is the best! You can always reach someone and no complicated voice mail trees and no long waits. I can only wish that my other providers had such great service! read less

ETC has been a pleasure to deal with from the beginning for my security system. Adam came... read moreETC has been a pleasure to deal with from the beginning for my security system. Adam came out with my house under construction and helped me layout the system. His pricing was good, but his support was great. The team that did the prewire was also excellent. The final install and setup was completed by a team led by Drew. This was also great. I can't say enough good things about these people. First class all the way. Drew even followed up to make sure everything was working well. Everyone I have spoken to has been great. I highly recommend them for security. Thanks! read less

The success of a company mostly depends on the people who work for them. The downfall of a company the... read moreThe success of a company mostly depends on the people who work for them. The downfall of a company the same. The people who work at ETC are professional, timely, responsible and just playing nice and it’s been a pleasure doing business with them and I will continue to do so in the future read less

We are so pleased to have ETC as our provider for internet and TV! The professionalism and quality of... read moreWe are so pleased to have ETC as our provider for internet and TV! The professionalism and quality of work connecting us to fiber was outstanding. When I talked to customer service, I talked to someone local and that made a huge difference. I recommend ETC to everyone. read less

As usual there’s nothing to complain about. A Tech named Josh came out this morning to finish installing and tweaking... read moreAs usual there’s nothing to complain about. A Tech named Josh came out this morning to finish installing and tweaking some surveillance cameras I needed. This isn’t the first time I’ve dealt with him and again we were on the same page right from the start. I’m by no means an electronics expert but did have some thoughts concerning this equipment. Josh listened patiently and actually utilized a couple of my ideas. And also explained why I was wrong on a couple. However he was still willing to try them if I wanted.
After hearing his opinion on a couple of things I felt it best just to hush and let this guy do his job. I had to leave for a Dr appointment and my wife called me when he was finished. This btw is not a small job. They’ve installed and adjusted six cameras for me. When I got home before I even went inside I casually took a stroll around the house and was happy to see that the four outdoor cameras had me caught.
I’m probably going to still have some additional stuff done. Guys like Josh is exactly why ETC will be getting the call.
Thanks to Josh and everyone that’s been involved with this project.
Ed Chadwick
Ellijay. read less

Fast friendly service. Josh had things up and running in no time.

Our company uses ETC for most of our communication services and we have never been displeased. Their biggest strength is... read moreOur company uses ETC for most of our communication services and we have never been displeased. Their biggest strength is always answering our calls and showing up when they promise. We can't think of any reported problem that they haven't resolved for us. Great work from a great company. read less

Josh Howard was extremely professional. He was very patient with me and did an excellent job.

ETC is a breath of fresh air.
Their professionalism and responsiveness is unmatched. After dealing with Comcast it’s nice to... read moreETC is a breath of fresh air.
Their professionalism and responsiveness is unmatched. After dealing with Comcast it’s nice to have a great cable
Company!
Tim Was an amazing technician as well
As Bryan read less