The Best Wi-Fi…

ETC is a breath of fresh air.
Their professionalism and responsiveness is unmatched. After dealing with Comcast it’s nice to... read moreETC is a breath of fresh air.
Their professionalism and responsiveness is unmatched. After dealing with Comcast it’s nice to have a great cable
Company!
Tim Was an amazing technician as well
As Bryan read less

Josh Howard was extremely professional. He was very patient with me and did an excellent job.

I have never had anything but great service and excellent customer support from ETC. Had some questions about improving... read moreI have never had anything but great service and excellent customer support from ETC. Had some questions about improving some specific areas of my service. Not issues with what I’m provided but rather how I wanted and needed to use it. This came up pretty late at night and I used the chat function on their website. I really didn’t expect much, it being so late but I got a response from a gentleman named Kyle. We carried out probably what is a record book long chat session discussing my needs and he quickly advised a solution and went overboard to explain the whole process.
I’ll be calling and visiting tomorrow to pick up what he said I needed and got a number to contact him in the afternoon if i needed help setting it up. Thank you Kyle and thank you ETC!! read less

Its nice to get a local person to help you when you need it. Service was quick and thorough.... read moreIts nice to get a local person to help you when you need it. Service was quick and thorough. The representative was quick with the installation but gave complete explanation and instructions.
Good value too. read less

Great company. Their service is pretty stable. Whenever we do have a problem they respond very quickly. Customer service reps... read moreGreat company. Their service is pretty stable. Whenever we do have a problem they respond very quickly. Customer service reps and technicians are always friendly and knowledgeable. read less

The technicians were swift but careful while in our home. Nice to see folks who know what they are doing.... read moreThe technicians were swift but careful while in our home. Nice to see folks who know what they are doing. They were very respectful of our belongings.

When finished, it worked as planned! We have waited for 5 years to have the installation of ETC. Finally came to our side of Route 68!

I did send a service call in today. Our signal is interrupted and we get a “static” on the picture. We believe the problem is in our house as the problem does not occur in our apartment over our garage. We’re sure you will quickly respond and fix the problem. Thanks. read less

Our company uses ETC for most of our communication services and we have never been displeased. Their biggest strength is... read moreOur company uses ETC for most of our communication services and we have never been displeased. Their biggest strength is always answering our calls and showing up when they promise. We can't think of any reported problem that they haven't resolved for us. Great work from a great company. read less

Hunter and Drew were so helpful today during our security alarm install. They answered all of my questions and made... read moreHunter and Drew were so helpful today during our security alarm install. They answered all of my questions and made sure we felt safe. Our sales rep, Adam was also very professional and gave us a very reasonable rate at the beginning. Everyone has been so warm and friendly!

After asking other local businesses what to use in our coffee shop, I am very happy we went with such a trusted brand! We use ETC for our internet and store alarm system. read less

As usual there’s nothing to complain about. A Tech named Josh came out this morning to finish installing and tweaking... read moreAs usual there’s nothing to complain about. A Tech named Josh came out this morning to finish installing and tweaking some surveillance cameras I needed. This isn’t the first time I’ve dealt with him and again we were on the same page right from the start. I’m by no means an electronics expert but did have some thoughts concerning this equipment. Josh listened patiently and actually utilized a couple of my ideas. And also explained why I was wrong on a couple. However he was still willing to try them if I wanted.
After hearing his opinion on a couple of things I felt it best just to hush and let this guy do his job. I had to leave for a Dr appointment and my wife called me when he was finished. This btw is not a small job. They’ve installed and adjusted six cameras for me. When I got home before I even went inside I casually took a stroll around the house and was happy to see that the four outdoor cameras had me caught.
I’m probably going to still have some additional stuff done. Guys like Josh is exactly why ETC will be getting the call.
Thanks to Josh and everyone that’s been involved with this project.
Ed Chadwick
Ellijay. read less

Great and friendly people. Very knowledgeable and helpful. always show up at scheduled time. Services are great. Treat you like... read moreGreat and friendly people. Very knowledgeable and helpful. always show up at scheduled time. Services are great. Treat you like family! Love ETC! read less

I accidentally deleted my Apple phone ETC channel listings app. Jacob from ETC sent me a new link, but it... read moreI accidentally deleted my Apple phone ETC channel listings app. Jacob from ETC sent me a new link, but it showed about only 20 channels. After several emails that it was not working he coached me to hit the “All Channels” button. Who knew? It worked like.charm. I greatly appreciated his patience and good guidance with an aging Luddite like me. Thank you Jacob! Marshall Burke read less

ETC has been a pleasure to deal with from the beginning for my security system. Adam came... read moreETC has been a pleasure to deal with from the beginning for my security system. Adam came out with my house under construction and helped me layout the system. His pricing was good, but his support was great. The team that did the prewire was also excellent. The final install and setup was completed by a team led by Drew. This was also great. I can't say enough good things about these people. First class all the way. Drew even followed up to make sure everything was working well. Everyone I have spoken to has been great. I highly recommend them for security. Thanks! read less