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We have been using ETC for the past 3 years and our primary service technician has mostly been Josh. ... read moreWe have been using ETC for the past 3 years and our primary service technician has mostly been Josh. The service is always prompt, courteous amd reliable. Josh always goes out of his way to make sure any issues we encounter are taken care of. We couldn't be happier with this company and especially with the excellent service Josh continues to
provide. read less

Very kind and quick people; but I wish they were more transparent about costs and what they're doing (tell me... read moreVery kind and quick people; but I wish they were more transparent about costs and what they're doing (tell me the total before leaving, let me know why you grab a ladder and disappear beside the house).

Friendly guys, don't get me wrong! These are just things I'm used to when someone comes to my house to do something.

It also took almost 2 weeks to get them to come out, but they deliver what they promise and offer good rates without contracts, and a ton of internet speed options. read less

I would recommend this company and their service. It has worked really well for my family. It has been very... read moreI would recommend this company and their service. It has worked really well for my family. It has been very responsive, along with the excellent customer service. They have a 24 hour phone line where you can speak to an actual person rather than a automated service. They also have an online chat that will connect you to a customer service representative through your cell service. The representative are very professional and very respectful. They will do everything in their power to resolve any issues that arise. read less

Josh is great! Knowledgeable and helpful as well as experienced enough to work swiftly. Hardly knew he... read moreJosh is great! Knowledgeable and helpful as well as experienced enough to work swiftly. Hardly knew he was here. read less

I am so happy to have a skilled, competent employee come into my home and get the job done right.... read moreI am so happy to have a skilled, competent employee come into my home and get the job done right. Thank you Josh for all you have done in regards to my security system. I appreciate having the same repairman come when my system goes down. Thank you! read less

They have a way to contact via text, first time I used it. They returned my text very promptly... read moreThey have a way to contact via text, first time I used it. They returned my text very promptly and answered my questions. Highly recommend.
Update: again, extremely helpful via text, moved my TV and couldn't get anything to come on my screen, they helped me out quickly. read less

Arrived right on time. Performed the requested work quickly and effectively. Made sure alarm system was working properly and completed... read moreArrived right on time. Performed the requested work quickly and effectively. Made sure alarm system was working properly and completed his work in less then 45 minutes. read less

As always, ETC staff is quick to respond and extremely helpful. You can count on them to take care of... read moreAs always, ETC staff is quick to respond and extremely helpful. You can count on them to take care of any issues or questions. Great people. read less

Been using there service and they are an honest good company with a great team . Thank you all over... read moreBeen using there service and they are an honest good company with a great team . Thank you all over at ETC keep up hard work . read less

I didn’t know it was possible to have a good experience with an internet provider, as I never have in... read moreI didn’t know it was possible to have a good experience with an internet provider, as I never have in the past. But wow! Ricky came out to install new service in our new home, and he patiently went through 300 scenarios as to how we could run the wire into the house that would be the least noticeable. He never once got frustrated, even after an hour of talking through it with me! Once I finally made up my mind, he was super quick to get the job done, explain it all very carefully, and we couldn’t be more pleased with our internet service since. Thank you guys! read less

Great company. Their service is pretty stable. Whenever we do have a problem they respond very quickly. Customer service reps... read moreGreat company. Their service is pretty stable. Whenever we do have a problem they respond very quickly. Customer service reps and technicians are always friendly and knowledgeable. read less

Med alert equipment was installed timely. Proper use was explained. Took time to answer questions. Pleasant experience.